Carolina CloudApps support staff reserves the right to remove any and all websites without prior consent. It is also possible that your website(s) will experience periodic downtimes during upgrades, installs, configuring, or optimization of the service. When possible, an attempt will be made to notify all users prior to any interruptions in service.
As system administrators of the Carolina CloudApps environment, please be aware that ITS has the right to review all content stored therein.
Carolina CloudApps is designed to allow people to create their development environments with a URL in the ".cloudapps.unc.edu" domain and is intended to be used for university-related projects. This service is not for personal projects. Please do not register department names, or special names, unless you are the official representative for that department, or project. Sites that are registered to unauthorized users, or for unauthorized uses, will be deleted and assigned to appropriate departments and or projects. Repeat offenders may be asked to not use the service.
Additionally, university departments, centers, and other organizations with university business web application development needs can request a department/project space that is not tied to an individual. Details on this service and how to request space is available at: https://help.unc.edu/help/carolina-cloudapps-requesting-a-department-project-namespace/
Carolina CloudApps may be used by student organizations. UNC policy requires that student groups be officially recognized before using any campus resources. Any group that is not a University sanctioned group, or one seeking a custom-design, can use an external service
Carolina CloudApps requires users to authenticate using their Onyen. Carolina CloudApps does not allow non-Onyen logins. As such, all content will adhere to the ITS Onyen Policies.
Users of Carolina CloudApps are responsible for creating and maintaining their backup strategy. ITS will have a disaster recovery backup of the system itself, but we cannot accurately provide full backups for each development environment, especially for the source code from your external source code repository nor the point in time recovery of your database resources. As such, the responsibility will reside with the site maintainer(s) using built-in OpenShift command line tools and scheduling tools like cron. These tools will assist with creating recoverable copies of your code, data, configuration and log files. Please see http://help.unc.edu/help/carolina-cloudapps-backing-up-your-applications/ for more information.
Carolina CloudApps will support only two versions of the underlying software cartridges offered in our environment: one current version supported by OpenShift Enterprise and one revision back. Exceptions to this rule will be made if vendors end support for older versions of software. Software updates will be communicated ahead of time to end users of the system and using the ITS Changes notifications.
Any software installed in a container by the end users is maintained by the site owner and will need to have regular updates applied. End users should sure all critical security patching takes place and attempt to keep to currently supported versions of any such software.
Carolina CloudApps has worked with the Information Security Office to provide the ability to store or process the following types of sensitive data for our department/project-based platform only:
Note that we DO NOT support the processing or storing of ACH, card holder, credit card, or other payment information as defined by the Payment Card Industry (PCI) Data Security Standard. If you have a business need for processing payment information, contact the University's Merchant Services group at email@example.com for information on using the TouchNet payment gateway service.
If you need to store or process sensitive data on the Carolina CloudApps platform, you will need to complete a Sensitive Data Access Questionnaire and return it to the ITS Information Security Office.
Learn more at http://help.unc.edu/help/what-is-sensitive-data/
Users of the Carolina CloudApps service are expected to follow conventional standards of ethics and polite conduct in their use of the computing resources. It is expected that users will behave responsibly, ethically, and politely, even in the absence of reminders or enforcement.
Any individual utilizing the Carolina CloudApps service is solely responsible for the use of their UNC Onyen, the resources to which that Onyen provides access, activity on the network that can be traced back to that individual's account or computer, and for the content of any information made available through use of these resources. All such activity is subject to the laws of the State of North Carolina and the United States, as well as the policies governing the University of North Carolina at Chapel Hill. By accepting computing and network privileges and continued access to these resources, you, the user, are also accepting the following terms of agreement:
The following list of prohibitions is meant as a representative sampling and is by no means intended to provide a comprehensive collection of legal, ethical, and University policy violations.
Activities prohibited when using UNC computing and network resources include, but are not limited to:
Violations of the above terms of agreement may result in suspension of computing privileges, disciplinary review, termination of employment, and/or legal action. UNC will refer serious violations to the appropriate department for disciplinary action.
Faculty members who are going to use a Carolina CloudApps site as part of a class should inform students of and follow the online class statement that is required to be on all class syllabi.
The Carolina CloudApps team worked with the ITS Information Security Office to add some additional web security controls in front of the Carolina CloudApps service. Detailes about the security controls are available at http://help.unc.edu/help/carolina-cloudapps-web-security-controls/.
Learn more about security, privacy, and sensitive data at help.unc.edu.